We are looking for an AWS Cloud Operations Engineer to run, monitor and support our cloud-native platform on AWS. The platform hosts a high-traffic, multi-market mobile super-app and is moving from self-managed, on-premises infrastructure to AWS managed services (Amazon EKS, RDS / Aurora PostgreSQL, Amazon API Gateway, managed messaging and caching).

You will keep production and non-production environments healthy, respond to incidents, and continuously improve reliability, observability, automation and cost-efficiency. Hands-on operational AWS experience is essential. Solution-architecture and migration exposure are strong advantages that will let you grow into platform design and cutover leadership.

Key Responsibilities

• Operate, monitor and maintain AWS workloads across Dev, QA, Pre-Prod and Production,

ensuring availability, performance and cost-efficiency.

• Respond to incidents and alerts, perform root-cause analysis, and drive corrective and

preventive actions that reduce mean time to recovery.

• Manage containerized workloads on Amazon EKS — deployments, scaling, health checks and

self-healing/restart policies.

• Administer managed data services (Amazon RDS / Aurora PostgreSQL, ElastiCache, Amazon MQ) and supporting databases, including backups and restores.

• Build and maintain proactive monitoring, alerting and dashboards; expand observability

coverage and eliminate reactive, user-reported detection.

• Implement and maintain Infrastructure as Code (Terraform/ CloudFormation) and CI/CD pipelines.

• Apply and uphold security and compliance controls IAM, WAF, network segmentation,

patching and key management.

• Support the migration of workloads from on premises to AWS and contribute to runbooks and

operational documentation.

• Collaborate with application, QA and security teams across multiple markets and time zones.

Essential Requirements (Mandatory)

• Proven operational experience running production workloads on AWS — day-to-day administration, monitoring, troubleshooting and support of live AWS services. This is the core, non-negotiable requirement for the role.

• Strong hands-on knowledge of core AWS services: EC2 / EKS, VPC and networking, IAM, S3, CloudWatch and RDS.

• Solid Linux administration skills and hands-on experience with containers (Docker, Kubernetes / EKS).

• Demonstrated incident management and root-cause analysis in a live production environment.

• Working knowledge of Infrastructure as Code and CI/CD concepts and tooling.

• Competent scripting / automation ability (e.g. Bash, Python).

• Clear communication and the ability to work effectively across distributed teams.

Advantageous (Strong Plus Points — Not Mandatory)

• AWS solution architecture: designing scalable, resilient and cost-optimized AWS architectures (AWS Certified Solutions Architect a plus).

• AWS migration experience: planning and executing migrations from on premises / self

managed infrastructure to AWS (re-platform, re-host, re-architect), including cutover and post migration validation.

• Zabbix: deploying, configuring and operating Zabbix for infrastructure and service monitoring and alerting.

• Percona: administering Percona database stacks (MySQL / PostgreSQL / MongoDB) — performance tuning, backups and high availability.

• Experience with multi-account / multi-environment AWS landing zones (AWS Organizations, Transit Gateway).

• Exposure to telecom or high-traffic consumer mobile platforms.

Attributes

• Ownership mindset; comfortable participating in an on-call rotation.

• Bias toward automation, reliability and continuous improvement.

• Disciplined documentation habits (runbooks, post-incident reports).